FREQUENTLY ASKED QUESTIONS

FAQ

Questions?

Check out the most frequent questions we get. If you don't find what you need here, please contact us and we'll be delighted to help.

  • I live in a place where the winter is extremely cold. Is Ecogranito ready for freeze & thaw cycles?

    Our products are ready for extremely cold and hot temperatures. Given Ecogranito Smart Coatings amazing flexibility properties, so structural and/or thermal movement won’t make the product peel or crack.

  • Does Ecogranito work as thermal and/or water repellent?

    Our products are for finishing purposes only and can be used outdoors and indoors. However, it does not replace the need of substrate waterproofing. Ecogranito is NOT thermal insulator or water repellent product. The surface to be coated must be dry, fully clean, leveled, free from dust, grease, mold, rust, dirt, grease, wax, chalk, mildew, efflorescence, and loosen or peeling paint.

  • Can I apply Ecogranito onto any substrate and shape?

    Our coatings adhere to a variety of substrates such as drywall, brick, masonry, wood, metal, vinyl, glass, Styrofoam, and plastic. You can also use  Ecogranito on irregular surfaces, such as oval, rounded, etc. However, please note that for applications on substrates other than cement or concrete, additional surface preparation may be required. For further information, please contact us if you have any questions on the suitability of our products for your specific project.

  • Can I use Ecogranito as flooring alternative for my home or business?

    YES! However, you must apply a top clear flooring coat (sold separately, we can recommend a few brands) after 5  days of completing Ecogranito finish coat application. Our clients have used Ecogranito in their living rooms, washrooms, kitchens, and even in their garages! Avoid intense use/traffic of the coated area before applying the top clear epoxy coat.

  • Can I use my own primer?

    We do not recommend using other primers brands as we cannot guarantee their performance and suitability for our products. Our Ecoprimo (primer) offers best-in-class quality, amazingly competitive cost, and is manufactured specifically to be used with Ecogranito finish coats.

  • Do I have to hire someone to install or can I do it myself?

  • How can I clean Ecogranito?

    Ecogranito will last for years with minimum maintenance. In case it gets dirty for any reason, use neutral soap and water. Do not use pressure washer as it can affect product colour and its properties. Do not use other chemicals or bleach when cleaning.

  • Can I apply during the winter?

    Do not apply our products when temperatures are below 10ºC  (50ºF) or above 35ºC (95ºF), or when the humidity index is at or above 85%.

  • Can I apply Ecogranito products when it's raining or if rain is expected?

    Do not apply Ecogranito products on rainy days or if rain is expected for the next 36 hours. Also, do not apply our products when temperatures are below 10ºC  (50ºF) or above 35ºC (95ºF), or when the humidity index is at or above 85%.